Privacy Policy

Last Updated: June 30, 2025

ToramOrg ("us", "we", or "our") operates the ToramOrg website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information Collection

We collect information necessary to provide our service, including:

  • Order Information: Your in-game character name, server, channel, and trade location.
  • Contact Information (Optional): Your email address, if you choose to provide it for order updates.
  • Transaction Information: Proof of payment, which may contain transaction IDs or names. We use this solely for verification.
  • Usage Data: We may collect information that your browser sends whenever you visit our Service, such as your computer's IP address and browser type.

2. Use of Data

We use the collected data for various purposes:

  • To process and deliver your order.
  • To communicate with you about your order.
  • To prevent fraud and secure our transactions.
  • To improve and maintain our Service.

3. Data Storage and Security

Your information is stored on secure servers provided by Supabase. We take reasonable measures to protect your personal information, but no method of transmission over the Internet or electronic storage is 100% secure.

4. Third-Party Services

We use third-party services to operate our website:

  • Supabase: For our database and storage needs.
  • Tawk.to: For our live chat functionality. Your conversations may be stored by Tawk.to according to their privacy policy.

5. Data Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to the trusted third parties who assist us in operating our website, so long as those parties agree to keep this information confidential.

6. Your Rights

You have the right to request access to the personal data we hold about you. If you wish to have your data removed, please contact us. Note that we may need to retain certain information for record-keeping purposes or to complete transactions.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@toramorg.com.